CUSTOMER STORY

Metro Performance Glass

Creating a stable, high performing, purpose built network.

Metro Glass is New Zealand’s largest glass processor with manufacturing sites located in Auckland, Wellington and Christchurch - supported by 12 distribution centres throughout the country.

Producing a large range of customised glass products for both residential and commercial construction.

The challenge

Metro Performance Glass were having problems with a network that wasn’t stable or reliable enough for them to operate efficiently. This resulted in significant disruption to their business operations.

Our solution

Our team delivered a complete managed SmartWAN that was stable, reliable and designed specifically to meet the low latency up-time requirements for Metro Performance Glass' business needs.

Impact

A stable, high performing & reliable network solution served as the backbone for Metro Performance Glass to have confidence to move forward with the rest of their IT and business objectives.

The challenge

Metro Performance Glass were having problems with a network that simply wasn’t stable or reliable enough for them to operate efficiently.

With 3 large manufacturing plants that relied on connectivity to maintain their 6 day a week operations, any down time resulted in a significant disruption of business and project plans.

Our solution

Working closely with Metro Performance Glass, our team spent considerable time in the define and design stages to ensure that we understood all the pain points and business requirements.

Our team delivered a complete Managed SmartWAN that was designed specifically to meet the up-time requirements for Metro Performance Glass' manufacturing needs. We implemented dual diversity and 4G backup as a standard deployment across all key sites and worked collaboratively with the Metro Performance Glass IT team throughout the transition to ensure a seamless failover.

The impact

The value of our carrier diverse, high capacity core network really shone through to allow Metro Performance Glass to focus on their business needs and plan for uninterrupted production and manufacturing capability.

Over the three years of using this solution, we have experienced zero outages with excellent performance.

The network design looked great on paper, and worked as expected after implementation. It's comforting to know that you are always alerted to any maintenance work being carried out and any change requests are done in the required timeframe without any issues."