Tradestaff
Tradestaff is a recruiter of industrial / blue collar talent to some of the country's most prominent employers. Their nationwide operations demand efficient and reliable networking as well as high speed internet access.
The challenge
The Tradestaff Team became increasingly frustrated with outages to their network, some lasting half a day, costing the business thousands in resources and increasing their phone bill due to some users hot spotting.
Our solution
Cello worked through a discovery process with the Tradestaff team to understand the pain points and what was really important to them.
Impact
The architecture solution provided redundancy, so when there are outages, Tradestaff are none the wiser as their network continues to work seamlessly using the 4G fail over.
The challenge
The Tradestaff Team became increasingly frustrated with outages to their network, some lasting half a day, costing the business thousands in resources and increasing their phone bill due to some users hot spotting.
They also found the relationship with their existing provider progressively harder to navigate and felt they weren’t receiving value for money.
Our solution
Cello worked through a discovery process with the Tradestaff team to understand the pain points and what was really important to them. From here, we were able to provide a solution that allowed fast, consistent connectivity between their people, branches and to the internet.
Once the plan was agreed, the implementation phase went smoothly.
The impact
Since being with Cello, there have been no further outages. The architecture solution provided redundancy, so when there are outages, Tradestaff are none the wiser as their network continues to work seamlessly using the 4G fail over.
Productivity of staff has increased, due to continually being connected and the overhead of hot spotting has been reduced.
Tradestaff have trust in Cello as a networking partner and know they can reach out at any time and nothing is a problem.
"Cello’s people are exceptional. They are not only friendly but ensure that communications are kept up throughout the process
The process of implementing the new network was straightforward. Everything was looked at to make sure the solution was as simple and functional as possible.
When we worked with our previous network provider, we’d constantly have outages, some lasting more than half the work day. The only backup solution we had was a small 4G wireless modem or hotspotting off mobile phones - not ideal. Now with Cello, we have no more outages. We’re glad we moved - the product and the support has been amazing”
